Booking a Cheap Hotel Stay @ Moorbank House?
Frequently Asked Questions
Booking
Q. Do you accept one night bookings?
A. For the majority of the year, yes. However we don't usually accept one night stays on Fridays or Saturdays during the Blackpool Illuminations Season which in 2009 runs from Friday 4th September to Sunday 8th November 2009.
Q. Do you accept stag parties?
A. No
Q. Do you accept hen parties?
A. No
If you are planning a stay for either of these types of groups please look here they are more likely to be able to accommodate you all together at the cheapest rate and can offer additional activities such as Pleasure Beach Wristbands and paintballing.
Q. If I book and change my mind can I get my deposit back?
A. No, all deposits are non-returnable. While a room is held in your name, we will be turning down other bookings. Exact Terms and Conditions regarding refunds can be viewed here
Q. Do you have to be 18 to book?
A. No, but we won't accept bookings from under 16's who are not accompanied by an adult. Room(s) are normally secured agianst a debit/credit card number (although we can take cheques for deposits if the booking is more than 14 days forward). Details such as those will only be taken from the registered card holder.
Q. I don't have a credit/debit card - do you take cheques?
A. Yes see the answer above. We can also take Postal Orders by way of deposit for persons who do nto hold a normal chequing account.
Car Parking
Q. Am I guaranteed a parking space?
A. If we tell you at the time of booking, you will be. Those that book online need to advise us they are travelling to Blackpool by car. Not to do so means you may not get a space.
Q. If all the parking spaces have been allocated, where can I park?
A. There is free on street parking outside Moorbank House but spaces are filled quickly at busy times.
Q. Is your car park secure?
A. It is not gated but is well lit - all cars are parked at owners risk. We will advise you at the time of parking to remove all valuables such as Sat Nav kits etc.
Location
Q. How close to the nightlife are you?
A. There are a number of pubs, CIU clubs and restaurants nearbyas well as two casino's. Yates Wine Lodge South Shore is a short walk although most of the late-night life takes place in the centre of town which is a short tram or bus ride away, 5 minutes in a taxi or a 20 minute stroll.
Q. How close to the Pleasure Beach are you?
A. Put this way you can hear the screams as the Pepsi Max Big One goes over the top Outside our Front Door.
Q. How close to Blackpool seafront and beach are you?
A. 300 hundred yards. For a map of our location, please click here
Rooms
Q. Do your en-suites have showers or baths?
A. All Showers One room has a Shower Over a Bath although that will be changed to a Shower in Late 2009.
Q. Can I smoke in my room?
A. No, we are no smoking throughout. A smoking area has been set aside immediatly outside the property for smokers. Please see our terms and conditions here for how we handle cases where smoking has taken place inside the room or en-suite bathroom.
Q. Do you have Ground Floor Room?
A. Yes Three, Two Doubles, a Twin, Triple or Family (sleeps up to 4)
Q. Will you let Family Rooms for All Adult Occupation? (We are 4 lads or 4girls coming up for a day out at the Pleasure Beach and we notice the cheapest option for us is to all sleep together in a Family Room).
A. No All our family room which sleep 4 or 5 persons are equipped with Bunk Beds. Trading Standards advise us due to health and safety considerations it is not acceptable to allow adults to sleep in bunk beds. Some Blackpool Accomodation Providers will allow this so unless you are prepared to share twin rooms please see the entry above about Stags and Hens.
Q. Do you accept pets?
A. Sorry we Do Not. To find Hotels those do please look . Alternativly we have guests that stay with us and that lodge their pets at local kennels. For options please click Here.
Catering
Q. Do you serve evening meals?
A. Yes but these have to be confirmed at the time of booking. If you wish to order whilst you are here then a minumium 48 hours notice must be given. If you book online and wish to reserve Evening Meals then please call us.
Q. Do you cater for special diets?
A. Yes, we can cater for most diets with advance notice. Please advise us of your exact requirments at the time of booking.
Miscellaneous
Q. What is the latest time I can check in by on my day of arrival.
A. Normally 21.00 Hours unless you have advised us otherwise. We will of course still attend to you although their may be a short wait.
Q. Can you cater for disabled persons?
A. We do have ground floor rooms (all equipped with shower) that may suit partially disabled persons. Provided the guest can walk a few steps and climb the 3 steps into the Dining Room these may suffice. Please see our Access Statement for a description of the exact layout of Moorbank House.
Q. Do we have to be back at a certain time of night?
A. No, this is 2009 not 1969, On arrival you will be given your keys and may come and go as you wish for the duration of your stay. All we ask is that you please keep the noise down when you return late at night in consideration of the other guests and that you ensure the front door is closed behind you.
Q. We're coming by train/coach, can we leave our luggage until check in?
A. Yes.
Q. Can we leave our luggage on the day we depart and collect it nearer to out train/coach departure time?
A. Yes but all luggage must be collected by 16.00 Hours.
Q. What time can we Check In?
A. All rooms will be available for occupation from 14.00 Hrs on the day of arrival. You are welcome to arrive anytime after 11.00 Hours and provided the room is ready you will be allowed immediate access. If it isn't ready then you may leave your luggage and/or we will get your car parked up and give you the key. You can then depart and enjoy your day in Blackpool.
Q. What time do we have to Check Out?
A. We serve Breakfast between 08.30 and 09.30 Hours every morning we request all Guests vacate their rooms on the day of departure by 10.00Hrs.
Book Securely Online Here
Moorbank House
26 - 28 Moore Street
South Shore
Blackpool FY4 1DA
Tel:01253-344385
info@moorbankhouse.co.uk
Our Prices are Amongst the Most Competitive for a B&B in Blackpool
Can you Afford Not to Check Us Out?